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Guide

How to research a company before a sales call

Before a sales call, learn five things: what the company sells and to whom, what changed recently, who makes the decision, which problem of theirs you solve, and one specific reason to talk now. Fifteen minutes on their website, news, job posts and leadership changes covers it. A Sales Brief from Buzz does it for you.

Key takeaways

  • Recent change is the best opener: a new leader, a launch, funding, hiring or a new location.
  • Job posts reveal priorities more honestly than the About page.
  • Write down one angle. Three angles is a pitch, one is a conversation.

Step by step

  1. Read the homepage and pricing. Learn what they sell, who buys it and how they describe the value in their own words.
  2. Look for what changed. Press releases, leadership changes, funding, new products, new markets and hiring surges in the last six months.
  3. Read their job posts. Open roles show where money is going and which tools and problems they name.
  4. Map the people. Identify the sponsor, the evaluator and anyone new in role, who are often the most open to change.
  5. Write the angle and three questions. One sentence on why you are calling now, and three questions that prove you did the reading.
How to research a company before a sales call, at a glance
SignalWhere to find itWhat it tells you
New executivePress, LinkedInPriorities are being reset
Hiring in one teamCareers pageThat function has budget
New product or marketNews, blogNew problems to solve
Funding or acquisitionNewsPressure to grow quickly

What to know

The point of research is not to recite facts back to the buyer. It is to choose the one thing worth talking about, and to avoid the questions their website already answers.

A Buzzlist Sales Brief runs this research for you from public sources and returns twelve sections: what the company does, what matters to them now, the likely buying group, what to say, what to ask, objections and the next step, with sources listed. You can read a full example before you sign up.

Written by Mike Berens, founder of Buzzlist. Published , last updated .

Common questions

How long should pre-call research take?

Ten to fifteen minutes by hand for a meaningful account. More than that usually means you are procrastinating.

What is the single most useful thing to find?

A recent change that connects to the problem you solve.

Can AI do this research reliably?

Yes, when it cites its sources so you can check them. Treat unsourced claims as guesses.

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