Payments are nonrefundable. Cancel any time from your Buzzlist billing settings. Cancellation takes effect at the end of your current paid period, and you will not be charged again. We do not provide prorated refunds, partial-month refunds, or credits for unused time.
This does not limit any refund rights required by law. We will also correct verified duplicate charges, verified unauthorized charges, verified billing errors, and a verified failure to deliver a purchased service.
Buzzlist is a software product owned and operated by Visitor InSites Inc.
Monthly subscriptions
Buzzlist paid subscriptions renew automatically each month and are billed monthly in advance.
There is no fixed-term contract. You may cancel through your Buzzlist billing settings at any time before your next renewal.
Cancellation takes effect at the end of your current paid billing period, and you will not be charged again.
Access continues through the end of your current paid period. You may reverse a cancellation before that period ends.
Nonrefundable payments
Payments are nonrefundable.
Buzzlist does not provide:
- Prorated refunds
- Partial-month refunds
- Credits for unused subscription time
- Refunds because an account was not used
- Refunds for forgotten or late cancellation requests
- Refunds for unused included monthly credits
You may continue using the paid features included in your plan through the end of your current paid period.
Contact and AI credit purchases
Purchases of contact credits and AI credits are nonrefundable once the credits have been delivered to your Buzzlist account.
Credits have no cash value and cannot be exchanged for cash.
A verified duplicate purchase or billing error will be corrected as described below.
After cancellation
Before paid access ends, you may download customer-created work and revealed contacts that are available for export under your plan.
At expiration:
- Your workspace moves to the Free plan
- Paid features and unused included monthly credits expire
- Previously revealed contacts and saved work remain in your workspace, subject to the applicable retention policy
- Purchased credit packs remain subject to their stated usage and expiration terms
Cancellation does not erase your account. You may separately request account deletion under the Privacy Policy.
Enterprise agreements
Enterprise subscriptions may be governed by an Order Form or separately signed agreement. Unless that agreement states otherwise, notice of nonrenewal must be provided at least 30 days before the renewal date.
Billing errors and service problems
Contact mike@visitorinsites.com within 14 days if you believe:
- A charge was duplicated
- A charge was processed incorrectly
- A purchase was made without authorization
- Buzzlist failed to deliver a purchased service because of a verified system error
Buzzlist may review account activity, transaction records, credit usage, and service logs when investigating a request.
When a verified error occurred, Buzzlist may correct the account, restore credits, provide a service credit, reverse an incorrect charge, or issue a refund when appropriate.
Please contact Buzzlist before initiating a payment dispute so we have an opportunity to investigate and resolve the issue.
Exceptions
The nonrefundability provisions do not prevent Buzzlist from correcting:
- Verified duplicate charges
- Verified unauthorized charges
- Verified billing errors
- A verified failure to deliver a purchased service
- Refund rights required by applicable law
Approved refunds
Any approved refund will be returned to the original payment method. Processing time depends on the customer's bank or payment provider.
Contact
Email: mike@visitorinsites.com
Phone: (866) 586-2607
Mail: Visitor InSites Inc., 401 E Jackson St #2340, Tampa, FL 33602